BOOKING PROCEDURES
When the travel itinerary has been agreed; your accommodation and transport is preliminary be reserve with a cut of date. You will then receive a reservation confirmation form to complete and return with a deposit (you will be notified of the precise amount). We will then reconfirm your accommodation and issue an invoice as confirmation. Your accommodation is not secure until we receive the deposit because we can not block seats or rooms for other travellers due to availability. If we cannot reconfirm the itinerary you want, or bring forward a substitute you find acceptable, then we will refund your deposit in full.

PAYMENT OF BALANCE
The balance is due 6 weeks before you travel, or immediately for last bookings. Please refer to booking conditions for further information.

TRAVEL INFROMATION
When a trip has been paid in full, a travel plan, airport instruction together with travel documents will generally be sent to you 3 weeks prior to departure. On arrival the local representative will meet you at the airport for meet and assist service where a welcome folder will be provided containing general information on the island and the area of the accommodation.

PRICES
It is difficult in these times of volatile exchange rates to publish rates that will be correct for even a short period. We therefore quote prices generally in Euro of accommodation, so that the traveller can compare across the range and make a meaningful selection. In properties that have a range of room and suite prices, we have quoted the start-up room or villa.

TRAVEL IN MAURITIUS
Africa is very different from Europe. Infrastructure, tropical weather conditions and island cultural mean that things do not always happen as scheduled. You must be prepared to adapt your plans if necessary and accept that there is a degree of uncertainty when travelling to a tropical island.
We kindly request you to respect the local religions and traditions including not being topless in public areas.
Moreover, please conserve water use as Mauritius is an Island and have few scares resources.
Please read these notes. If you do not, then we cannot be held responsible for any misapprehension about your trip.

Last updated: October 2008